FREE 1st Cup from ZUS Coffee

There is a new coffee brand in town, the ZUS Coffee. They claim that their coffee is 100% Specialty Arabica single-origin and promise to be cheaper priced than other major brands in the market.

The USP is not just the hand-crafted coffee and the choices offered, but the delivery to your doorstep.

Give it a try and see if you like their coffee or the delivery services
URL: https://zuscoffee.com/

Review for Dahmakan: Malaysia Food Delivery

Dahmakan

You may have heard about 'dahmakan' by now. They claimed to specialise in chef-made food delivery to your doorstep. As I have tried other food delivery services like Foodpanda and Grab food, so why not giving it a try too. Furthermore, I was being offered a first-time user voucher worth RM48 at RM20 by their promoters at Berjaya Times Square, Kuala Lumpur. Sounds like a good deal right? Basically, they are giving out around 58% discount to try their food for the first time.

Here are some facts about their products and service:

• Dahmakan is different from other food delivery providers. They have their own chefs preparing the food by themselves using their own packaging. So basically you can only order from their selected daily menu, not from any other restaurants out there.
• Their menu is based on a daily basis and first-come-first-serve basis. Meaning, every item have a limit (users will not know what is the quantity available) per day. These items can be sold-out if there is high demand or towards later of the day.
• You are allowed to pre-book your meal a few days in advance. Just need to choose the items, indicate the time of delivery and location. Payment can be made via credit card, Boost and even pay upon delivery.

Now, this is my review:

• I tried to pre-book a meal for 2 days in advance and paid by Boost via the dahmakan app. Everything runs smoothly and I got email notification of my order. My pre-set delivery time was 12.20PM - 1.20PM. Take note that the options given were all with 1-hour range. At first, I didn't bother much because my experience with other food delivery providers was always early.
• Until the day of delivery, I realised that they have changed my delivery time to 1.25PM - 1.40PM. After a while, I received a notification stating there is a delay. As a typical consumer, I would expect to have my meal within the pre-set time and this delay for a pre-booked meal is not acceptable.
  
• Then I tried to contact their customer service, but there was no reply. I waited for so long until I gave up. The waiting time keeps changing from 15 minutes, 8 minutes, 6 minutes then 7 minutes...
  
• I cannot cancel my order and I cannot go out to get my lunch but to wait for the meal to arrive. Luckily I do not have any appointments during these hours. Can't imagine if other customers who have fixed lunch hours and the delay could cause them to rush for their work.
• Waited until 1.20PM, the dahmakan staff called and asked me to collect the meal myself at the roadside. Seems like they cannot deliver to the office, despite having the option in the app to drop the meal at my office reception. Again, luckily my job is flexible enough to go out of the office anytime and pick up my meal.

  

  The meal was cold when it arrived. 



Coconut Jelly for RM3.80

• This is the meal I ordered, Salted Egg Buttered Chicken with Rice for RM14.90. Delivery charges of RM3 are waived with minimum order of RM18. So, I add on a Coconut Jelly for RM3.80. In total, my lunch with dahmakan cost RM18.80. I think this is $$$$$ costly but glad I got discount credits for trying this. What do you think?
• By the way, I nearly forget to mention this too. The rice was wet and sticky, not sure why but maybe over-cooked... I hope Chef Wong saw my feedback from the app.

There you go, my very own review based on my experience only. I do not intend to promote nor comment on their products because this here is 'Choesay - Simply Say Something'.

Lastly, if you want to give it a try, first get a promotional voucher or discount credits :)

Nasi Lemak Burger in McDonald's Singapore

Yes, this is for real!

McDonald's is introducing the Nasi Lemak Burger for a limited time to celebrate Singapore's National Day and in conjunction with the Singapore Food Festival 2017. Not just the nasi lemak, there will be Chendol McFlurry too and these limited time menu starts on 13th July, tomorrow.

Image source:
http://www.channelnewsasia.com/image/9025050/16x9/670/377/6d3d354f9028b94536620c6b47e92509/qm/mcdonald-s-locally-inspired-menu.jpg 

According to Channel Newsasia, the Nasi Lemak Burger consist of coconut-flavoured chicken thigh patty, fried egg, caramelised onions and cucumber slices topped with sambal sauce served between semolina buns.

What say you?

Source: http://www.channelnewsasia.com/news/singapore/mcdonald-s-introduces-nasi-lemak-burger-chendol-mcflurry-to-9025038

Disappointing Kopi Club

It has been few months back since I last visited Kopi Club, a cafe restaurant located in Plaza Lowyat that serves local delights. I normally go for their 'nasi ayam goreng panas with coffee'. I like the taste of their fried chicken, big whole leg serving and a choice of coffee or tea for only RM12.90 (excluding service charge).

Today, I feel like having fried chicken and went for the it. Such a disappointing decision made. The service was bad, price gone up and portion shrink. The staffs, most of them were arrogant and ignorance to the customers. The price for my 'used-to-be' favourite nasi ayam goreng panas with coffee is now RM14.50 before service charge (have to pay for that kind of service?!); and lastly, the fried chicken...much smaller and it doesn't taste like how it used to be.

Well, we don't mind if the price increases due to costs, but can they maintain the quality or, at least more pleasant to the customers?! What say you?

Poor Quality Control at Sushi Zammai

Recently I went to Sushi Zammai at Fahrenheit 88 Bukit Bintang, Kuala Lumpur for my dinner. As usual, I ordered my favourite soft shell crab maki and salmon maki. However, when they served the the maki, I realised that it is so much different than the one I used to have.

Being a frequent customer there, I am confident that this is not how it supposed to be served. So, I called the one of the staff and told him about the maki with so less fish roe. Without apologizing and showing me a long face...he only took one of it back to the kitchen and returned with a slightly better one but still not satisfactory. We shown him the other maki, he refused to change for the other one which I think he was so ignorance. See for yourself these pictures for comparison and is this how it supposed to be served?

Feel so disappointed on how they control the quality of products and poor service staffs in handling customer concerns. Is this what we want to experience for spending at the restaurant?

Fine Dining, Anyone?

Do you like fine dining? 

Before you answer this question, let's have a better understanding of what is fine dining.

Fine dining restaurants offers full service restaurant with very specific meal courses. The restaurants normally feature high quality materials, well-trained wait staffs and even a complete cutlery for dedicated food. The physical evidence of a fine dining restaurants are much more eye-catching with unique interior design, specifically crafted by the restaurateur.

Sounds good? 

To enjoy fine dining, you will need to follow certain rules of dining which guests are generally expected to comply with, including a dress code and dining etiquette. I think all these are the unique proposition of fine dining and the worthiness of it as being served exclusively in a distinctive restaurant.

How about the food?

This is the most subjective question to answer in fine dining. The food served in fine dining are normally categorised as culinary art. Yes, it is an 'art' where the food portions are usually 'visually' appealing.

Risotto with Lamb

Actual portion.

What say you about Fine Dining - the culinary art?

What is Plane Water?

We all make mistake; there is nothing wrong about it because nobody is perfect. However, we cannot give ourself excuses and accept mistakes. Some mistakes can be drastic and could trigger big problem in some settings. Therefore, we need to always remind ourself to minimise our mistake and to reduce the damage of our carelessness to the lowest; for your work or personal life.

As a student, you may think why your lecturers always ask you to check and check and check your work before submitting it. Well, this is to train you to be more careful and meticulous; and be responsible for your own work. The moment you graduated and started working with any employer, your carelessness may cause severe problems to the organisation performance (directly or indirectly).

See what happen when a Hong Kong style restaurant in Kuala Lumpur charging RM3.00 for a glass of 'PLANE' water! I wonder what is so special with this beverage.

Thanks to Ms Eunice Tai for allowing me to share her first experience of consuming the very special 'Plane' water

 

McDonald's Happy Meal - Paul Frank Go Bananas with Julius

McDonald's is now targeting on more market segments,  The 'Paul Frank Go Bananas with Julius' Happy Meal promotion starts on 14th November 2013 until 11th December 2013, the last series for the year 2013. There are magnets, watch, luggage tag, figure, calendar, notebook, stationary kit and bracelet for the fans to collect.

Julius Magnets

Paul Frank is a California-based lifestyle product company, specialising in fashion apparel and accessories. With such collaboration, it shows that McDonald's is taking a step further in growing its Happy Meal market; extending the product to the lifestyle fashion young adults customers. Meanwhile, it helps to promote Paul Frank as a young and attractive apparel brands to the growing Asian children and young-adults market.

We can SIMPLY SAY that fast food restaurant like McDonald's is no more selling food and beverages, and serving it fast..but also retail merchandising (toys and accessories). Businesses are evolving!!!