Recently I went to Sushi Zammai at Fahrenheit 88 Bukit Bintang, Kuala Lumpur for my dinner. As usual, I ordered my favourite soft shell crab maki and salmon maki. However, when they served the the maki, I realised that it is so much different than the one I used to have.
Being a frequent customer there, I am confident that this is not how it supposed to be served. So, I called the one of the staff and told him about the maki with so less fish roe. Without apologizing and showing me a long face...he only took one of it back to the kitchen and returned with a slightly better one but still not satisfactory. We shown him the other maki, he refused to change for the other one which I think he was so ignorance. See for yourself these pictures for comparison and is this how it supposed to be served?
Feel so disappointed on how they control the quality of products and poor service staffs in handling customer concerns. Is this what we want to experience for spending at the restaurant?
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