Fire at Sri Gombak

The weather is getting worse, especially at my neighbourhood. Started since yesterday, there was hotspot detected at Taman Sri Gombak. The reserved lake garden at the center of Sri Gambak was on fire, dark smokes and flames were spotted. Today, while I was going up the hills, I thought the fire has been taken care off, saw some burnt trees along the road...

However, at the top of the hills, there are still fire. This is really alarming as the residential houses are just opposite the road. Cannot imagine if the fire spreads and become uncontrollable. Lucky, the fire department personnel are already there.

By the time at night when I passes by this area again, the fire has been put off. Glad it didn't turn bad but I there are still the burning smell and heat wave around Sri Gombak. I think everybody is hoping for heavy rain here... Let's hope for a better tomorrow.

What is Plane Water?

We all make mistake; there is nothing wrong about it because nobody is perfect. However, we cannot give ourself excuses and accept mistakes. Some mistakes can be drastic and could trigger big problem in some settings. Therefore, we need to always remind ourself to minimise our mistake and to reduce the damage of our carelessness to the lowest; for your work or personal life.

As a student, you may think why your lecturers always ask you to check and check and check your work before submitting it. Well, this is to train you to be more careful and meticulous; and be responsible for your own work. The moment you graduated and started working with any employer, your carelessness may cause severe problems to the organisation performance (directly or indirectly).

See what happen when a Hong Kong style restaurant in Kuala Lumpur charging RM3.00 for a glass of 'PLANE' water! I wonder what is so special with this beverage.

Thanks to Ms Eunice Tai for allowing me to share her first experience of consuming the very special 'Plane' water

 

What Causes Misspelled of Names on Starbucks Cups?

Recently, I read some blogs mentioning on how hilarious Starbucks staffs misspelled the customer names on Starbucks cups. Some even make fun of the staffs and telling others how angry they are for misspelling their names.

Personally, I think it is so unfair to put the blame on the staff and making fun of them. It is just a courtesy that they want to greet you by your name and put a smile on your coffee cup to cheer you up. I belief that it is not the staff who are poor in literacy or failed in their job to get your name correctly. There can be many causes to this problem, and one of the main causes, the customer!

Try to imagine you are working throughout the day and serving many customers (you know how good is Starbucks business). When you have to take the customer orders correctly, with so much of customisation allows for your cup of coffee, and to make sure you charge accordingly; the task of a cashier is not as easy as you think.

Meanwhile, Starbucks is an international coffee brand. Customers who visit Starbucks come from all around the world. With such diversity, spelling the customer name can be much more difficult. Even in Malaysia, we may speak in English but with different accent.

Lastly, your name can be so special that not everyone can easily spell it out correctly. I have seen many unique names before and it is really difficult to read or to spell it.

So, try to be understanding and appreciate their good intention to ask for your name. Why not tell them your name properly, maybe spell it out for them, or give them a simplify version of your name. So far, I don't have any problem with my cup of coffee.

Computer Breakdown, Restaurant Closed

Do you know what is the impact of Information Technology (IT) can have on your business? I think the impact could be very drastic because I saw this pizza restaurant at Berjaya Times Square closed since yesterday. All the staffs are there, but there is this A4 paper placed at the center to the entrance saying 'Closed, Computer Breakdown'.

Could't take a clear shot on the notice at the center because the staffs are looking at me...anyway, it says ' CLOSE, COMPUTER BREAKDOWN'

Today I saw some technician fixing something near the cashier.

See how important is IT in business, even a pizza restaurant that serves food and beverages, cannot operate because of computer breakdown. I wonder what roles does a computer does, that can caused the entire restaurant to come to a standstill.

Is this a norm to all the F&B outlets to close if there is a problem with the Point-of-Sales (POS) or 'computer'?