A Day of Discovery at Le Meridien Kuala Lumpur: Berjaya University College Study Tour 2023

A study tour to Le Meridien Kuala Lumpur on 23 November 2023 for Berjaya University College students.

We recently embarked on an exciting study tour to Le Meridien Kuala Lumpur, and what an incredible day it turned out to be! Our students from diverse programs, including culinary art, hospitality management, events and tourism management, and business studies, had the unique opportunity to explore the inner workings of this prestigious hotel. Join us as we recount the highlights of this enriching experience.

Upon our arrival, the Le Meridien team, led by General Manager Mr. Michael Delargy, Market Director of Human Resources Ms. Jaclyn Low, Learning & Development Manager Mr. Balachandran Girbakran, Executive Chef Antoine, and Assistant F&B Director Ms. Chrisleen Lee, warmly greeted us. Their hospitality set the tone for a day of discovery and inspiration.

The day kicked off with an insightful briefing on the hotel's history and the unique values that define the culture of Le Meridien. Then, the tour showed our students the hotel operation and facilities, including the front office, event hall, restaurants and the swimming pool. The students gained firsthand knowledge of the hotel operations and its functions. It was a behind-the-scenes look at the magic that makes Le Meridien a world-renowned brand in the hotel industry.

During the tour led by Ms. Chrisleen Lee, Assistant F&B Director, she shared her passion and the critical success factors that have defined her journey as a hotelier. Her motivational words left an indelible mark on our students, inspiring them as they contemplate their future careers in various industries.

The tour concluded on a high note with a fun pop quiz. Congratulations to Dinesh from the Diploma in Hospitality Management program for emerging as the winner! Mr. Michael and Ms. Jaclyn presented Dinesh with a special prize, adding a touch of excitement to an already memorable day.

As a delightful conclusion, Le Meridien treated us to a delicious lunch, allowing everyone to savour the culinary excellence that defines the hotel. To top it off, each participant went home with a thoughtful gift, a token of appreciation from our gracious hosts.

Our study tour to Le Meridien Kuala Lumpur was undeniably fruitful and inspiring. It provided our students with a unique insight into the world of hospitality and left them with valuable lessons to carry into their future endeavours. A heartfelt thank you to the entire Le Meridien team for opening their doors to us and making this day an unforgettable experience.

Stay tuned for more adventures and learning opportunities from us!

Top 10 Assignment Referencing Frequently Asked Questions (FAQ)

 Top 10 Assignment Referencing Frequently Asked Questions (FAQ) 

Here are the ten most popular questions I got from students, and these are the answers:

NO. 1: WHEN IS A REFERENCE REQUIRED?

When you:

• quote (use someone else’s exact words) 
• copy (use figures, tables or structure) 
• paraphrase (convert someone else’s ideas to your own words)
• summarise (use a brief account of someone else’s ideas) 

NO. 2: WHY SHOULD YOU REFERENCE?

References enhance writing and assist the reader by: 

• showing the breadth of research 
• strengthening academic argument
• showing the reader the source of information 
• allowing the reader to consult sources independently 
• allowing the reader to verify data

By using references appropriately, you will avoid plagiarism, which is falsely claiming someone else’s words or ideas as your own

NO. 3: WHAT ARE THE WAYS TO CITE?

a) Author Prominent Citation

Using the author’s surname as part of the sentence with the date and all the required detail in parentheses (round brackets): 

Example: Cowie (1996, p. 91) has argued that ‘socialism rejected the liberal ideals of individualism and competition’. 

a) Information Prominent Citation

The other way of citing references gives prominence to the information, with all the required referencing details in parentheses: 

Example: It has been argued that ‘socialism rejected the liberal ideals of individualism and competition’ (Cowie 1996, p. 91). 

NO. 4: SHOULD YOU PARAPHRASE OR USE QUOTATIONS?

a) Paraphrasing preferred

A general rule in academic circles is that no more than 10% of an assignment should be in the form of direct quotations. Therefore, paraphrasing is highly recommended.

b) Quotations 

Quotations should be used sparingly, selected carefully, used in context, integrated into your text, and reproduced exactly (including the words, spelling, punctuation, capitalisation and paragraphing of the original writer. A quotation is used if a misinterpretation would result from a change to the words or a major argument needs to be recorded as evidence 

NO. 5: WHAT IS PARAPHRASING?

Paraphrasing means to restate accurately and succinctly something you have read. Be sure to write this in your own words as far as possible. 

If your work does not refer to specific ideas on particular pages of a resource but to general themes mentioned throughout the resource, page numbers need not be shown. 

Two common approaches of paraphrasing:

a) General Theme 

Studies (Tanner 1999) indicate that the economic structure today is far more unpredictable and unstable than it was thirty years ago. 

b) Specific Idea 

Tanner (1999, p. 22) claims that the introduction of the GST in the Australian economic structure has not impacted the price of fuels. 

NO. 6: WHAT ARE THE DIFFERENCE BETWEEN A REFERENCE LIST AND A BIBLIOGRAPHY?

The reference list only indicates sources cited in the text of your assignment. 

A bibliography uses the same format as a reference list but it includes all material consulted in the preparation of your assignment. 

A reference list and a bibliography can be prepared separately.

NO. 7: HOW TO PREPARE FOR THE REFERENCE LIST?

The reference list includes full details of all the sources which you cited in the text of your assignment. 

The reference list is entitled REFERENCES or REFERENCE LIST. 

• This is to be written in uppercase, and in bold and centred. 
• Headings are neither underlined nor punctuated. 
• Present the reference list using single line spacing and hanging indent for each entry.
• Insert a blank line between each entry. 
• Arrange the reference list alphabetically and place as the final page of your assignment. Do not use numbers, letters or bullet points to begin each entry. Any reference that starts with a number (e.g. 7:30 Report) precedes the alphabetical listing and is listed numerically.

For a book, the following elements should be presented in this order: 

• author’s surname and initials 
• year of publication 
• title of book (in italics) 
• the edition (e.g. 4th edn) if not the original publication 
• publisher 
• place of publication 

Example:

NO. 8: IS THE REFERENCE FOR A JOURNAL DIFFERENT FROM A BOOK?

For a journal article, the following elements should be presented in this order: 

• author’s surname and initials 
• year of publication 
• title of the article in single quotation marks 
• title of journal or periodical in italics 
• volume number where applicable 
• issue number or another identifier where applicable 
• page number(s) 

NO. 9: SIR, WHAT IF?

• IF there is more than one author of a publication, maintain the order of their names as they appear on the title page of the publication, even if they are not in alphabetical order on the title page. 
• IF a reference has no author, list it alphabetically according to the sponsoring body e.g. UNESCO
• IF there are two or more references by the same author, then list them in order of publication date with the oldest work first. 
• IF references by the same author have been published in the same year, then list them alphabetically according to the title and add the letter ‘a’ after the first date, and ‘b’ after the second date (e.g. 1993a, 1993b). 

NO. 10: WHAT ABOUT WEBSITES (ELECTRONIC SOURCES)?

Before you use any website as a reference, be mindful of evaluating the QUALITY AND TRUSTWORTHINESS of any electronic information on the web you wish to use in an academic assignment. Reliable sources generally include: 

• Refereed articles in online journals 
• Articles from databases selected by the university 
• Articles published by universities, government departments, business organizations, reputable lobby groups. 

a) Document on the World Wide Web (dated and author or sponsor given) 

IN-TEXT REFERENCING

Brown (1994) noted that …

MODEL TO FOLLOW IN THE REFERENCE LIST 

Brown, H. 1994, Citing Computer References, URL: http://neal.ctstateu.edu/history/cite.html, (accessed 3 January 2021).

b) Document on the World Wide Web (author or sponsor given but not dated) 

IN-TEXT REFERENCING
Adherence to the five food groups (Jones n.d.)  

MODEL TO FOLLOW IN THE REFERENCE LIST 

Brown, H. 1994, Citing Jones, P. n.d., Five Food Groups, URL: http://www.food.com.au/5foodgroups/sustenance.html, (accessed 3 January 2021).

c) Document on the World Wide Web (no author/sponsor and no date) 

IN-TEXT REFERENCING
As stated in Guidelines for Citing References and Electronic Sources of Information (n.d.),...

MODEL TO FOLLOW IN THE REFERENCE LIST

Guidelines for Citing References and Electronic, Sources of Information URL: http://www.eliz.tased.edu.au/refs.html, (accessed 3 January 2021).

 NOTE: 

• Always check the validity of a site that has no author or sponsor. The use of such sites is discouraged.
• There are no page numbers allocated to web site documents. However, it is important to indicate this by using n.p. in intext referencing. This shows the reader that the page number has not been forgotten, but rather that it is non-existent. This is ONLY valid for websites!

I hope the above has covered all the area you need to work on your references and avoid plagiarism. 

In the end, Choesay "whatever style of referencing you follow, please remember to remain consistent throughout your work". You will be fine!

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References:
How to Acknowledge What You Have Read: Abbreviations n.d.,URL: www.lib.monash.edu.au/vl/cite/cite l l.htm (accessed 3 February 2021)

3 Things You Need To Know About Referencing Before Starting An Assignment

Have you ever wonder why you need to do referencing for the assignment? Do you know why your lecturers always ask for citations and reference lists? Are you aware of plagiarism?

These are the most important things you need to know about Referencing before starting an assignment:

1. What is "Referencing"?

Referencing is the acknowledgement of the information sources you have cited in your assignments.When you write an assignment, you are required to refer to the work of other authors. Each time you do so, it is necessary to identify their work by making reference to it - both in the text of your assignment and in a list at the end of your assignment.

 

You may have quoted directly or paraphrased them, you must acknowledge the source. Harvard Referencing is one of the most common styles of referencing, primarily used by university students, to cite information sources. The Harvard system uses the author-date method; the references in the assignment text are given in brackets and the list of sources is given in a reference list. 

2. What is "Citing"?

Citing is a generic term, used for when you refer to any source, either to give an example or to back up an argument.

Example in the essay text:

According to Kotler, et al.  (2017) 'traditional and contemporary media of marketing communications such as television and social media can complement each other for call-to-action'.

Example in the reference list:

Kotler, P., Kartajaya, H. & Setiawan, I. (2017) Marketing 4.0: Moving from Traditional to Digital. New Jersey: John Wiley & Sons.

3. What is "Plagiarism"?

Plagiarism means using another person's spoken or written words, ideas or inventions, music and more, without referencing them. If you cite something in a book, journal, or web page, or hear something in the radio broadcast or podcast, in your assignment without referencing it, then your work is considered plagiarised. Even if you do not aware you have done it, it suggests that you are passing off someone else's work as your own, and offence carries severe penalties that may lead to expulsion from the programme.

Want to find out how to avoid plagiarism? Follow by Email now at your top right for updates!

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RELATED READINGS:

• TURNITIN similarity index explained
• Check the source (i.e. UKEssay)!
• Importance of reading academic textbook
• Top 5 Mistakes in Assignment
• Can I use WIKIPEDIA as a reference source? 

Beware! Check The Source of References in Your Assignment

Students like to use the Internet to the source of reading materials and information for their coursework assignments. It is fine to make use of the technology available to assist with your studies but you need to be very careful of the source you are using.

I find that many students like to use ukessays.com as their reference for the written assignments, especially for business-related subjects. First of all, do you know what is this website for? It is a service provider, providing the below services:

Now, I would like to ask you a "common sense" question: Can you cite this website as a source of reference for your assignment?

Also check the source before citing or adopting information from the source. I always recommend students to begin with course-related textbooks or journals. Published textbooks and journals will give you all the proper information you need to write your assignment. You should only go to the Internet when you need additional information. It cannot be your primary source of information to complete your assignment.

Top 5 Weaknesses in Students' Answers

As an examiner, I would like to point out some of the most common weaknesses in students' answers that can be avoided. These are the top 10 weaknesses in students' answers:

1. Fail to plan and prepare for the answer
The reason of showing the marks allocation on each of the exam question is to allow the student to plan for their answer. A question with 10 marks will need more points or depth of discussion as compare to question with 2 marks which requires brief explanation. The length of the answer may varies according to the marks allocated. This will reflect on time management too (this is why many students always complain that they do not have enough time to complete their answers in the final exam).

2. Do not pay attention to the question verbs
All examiner who set exam questions need to comply with the Bloom's taxonomy according to the level of the paper. Various verbs can be used to assess different level of intellectual which requires different answers. Failing to provide what the question verbs require will result in poor answer. For example, lower level verb like 'define' is just to give meaning of a term whereas 'discuss' is to examine in detail by using arguments for and against.

3. Writing down all you know
Some student do not bother with the scope of the question asked but rather look at a few keywords in the questions. With that, they will provide the answers based on what they know about these few keywords and give long lists or writing down all they know about a the subject area,  without caring whether it is relevant or not. Hence, the student may thought that they have answered all the questions completely and did a good job in the exam but will not get the marks as they are forcing irrelevancies into answers. (Hey! examiners do read your answers before awarding marks. We don't just look at quantity but 'QUALITY' of your answer).

4. Repeating and duplicating the same answer
Please note that when examiners set the question paper, they will have to map out the question according to course learning outcomes. Which mean that each question in an exam paper will be assessing on a specific topic. Each question will not overlap with another or repeat the same topic or area. Therefore, if a student is repeating the same answer/material in different parts of answers, it shows that there are limited knowledge and understanding of the course; mainly focusing too narrowly on one area.

5. Only theories and concepts
In social science, students are taught to be practical and able to apply what they learn at real working environment. Although the fundamentals and principles which covers theories and concepts are important, most of the exam questions would assess on the application or practicality of the learned theories and concepts. This make more sense to have essay or case study questions in the exam. As stated in Weaknesses No.2, many exam questions with more marks allocated requires student to not just to state the theories or concepts by to apply them with illustration or examples.

There you go, the five most common weaknesses that I think can be improved. With this feedback, I look forward to see better exam answers from my own students.

To all learners, all the best!

Visited the 33rd Kuala Lumpur International Book Fairs

The 33rd Kuala Lumpur International Book Fairs is an international event organised by Majlis Buku Kebangsaan Malaysia (MBKM), Ministry of Education (Malaysia) in collaboration with 6 Industry association in this Country, with the theme for this year “Buku Menjana Kepintaran Kreatif”.

As a lecturer, this is a good time to update our subject reference list for the students. Textbooks are always important because they are the fundamentals of education. I hope our country's efforts to promote creativity through books will be able to cultivate a better learning environment for the students.

It is becoming uncommon for students to read reference books in higher education. The advancement of Information Technology, and fast and easy access to information using the Internet has become an excuse for many students not to use reference textbooks in their study. I may be 'old-school' but I still think that before we go onto the fast and easy platform to access for knowledge with the purpose of studies, we should value the reference textbooks as the fundamentals of learning. When the foundation is right, then we can use the Internet to enhance our knowledge or for quick reference.

If you agree with me, why not drop by to the fairs to see what are the fundamentals of education can help you in your studies. There exhibitors are not only from the local publisher, but also from ASEAN Country and International Publisher as well (Europe, United State, Australia, India and Middle East). The fairs will be from 24th April 2014 to 4th May 2014 at Dewan Tun Hussein On, Dewan Tun Dr. Ismail, Dewan Tun Razak 3, 4 and Legar Putra Pusat Dagangan Dunia Putra (PWTC), Kuala Lumpur. The gate will be opened to the public on 24th April 2014, from 10.00am to 9.00pm. Admission is free.

Related Post: Reading Academic Textbooks

Reading Academic Textbooks for Undergraduate Studies

While I was having dinner with my ex-colleague, another lecturer, we were having a debate over the use of textbooks for undergraduate studies. I got so engaged in this debate because before I went for the dinner today, I just told a few of my current students (Gen-Y) about the importance and usefulness of reading academic textbooks.

Personally, I always think that one of the best way to improve on academic writing is to start with reading the subject related textbooks. Althought there are various alternatives for readings, such as online journals, websites and even blogs; these are all good to have alternatives for reference purposes but it is not the core materials and blogs cannot be used as academic reference. 

I agree that some of these alternatives sources may be easily accessible and very looks informative but the scope can be very wide too as there are uncountable websites when searching by keywords. Also, a lot of web publishers simplify the subject information to make it easy to read, keeping it short and simple. By doing so, it will only provide some points or even without appropriate explanation on any concepts or models.

Web sources can be very specific on explaning some terms, concepts or models that myay provide limited elaboration or justification. Many web authors simply extract points from textbooks (in note form), similar to a student taking their notes in the class or while reading a text.

In this circumstances, how can a student learn the subject matters properly and able to see how the topic area can be explained or elaborated? Therefore, students only able to provide answers in point form and if essay is required, the student will just combine all the points they learned from the Internet in a paragraph, without taking into consideration the efforts of writing an essay.

At this point of time, I am not against the use of Internet as the medium for undergraduate studies. There are benefits of using the Internet for research or reading e-book too. However, how many students or even lecturers prefer to read e-book online and use the e-book as a main source of reference for assignment and preparing for exam? I am referring to academic e-books, not fictions or online magazine. Maybe there are some who prefer to do so, but how about you? Does your university or college provide e-books?

I belief the fundamental of learning comes from reading, and if it is for academic purpose, it should start from reading subject related textbook. This helps to build cognitive skills and expose the student to the fundamental academic writing style. Only when this is achieved, the student may go online to identify and read more sources to extent the knowledge and scope of the subject area. Textbooks provide definitions, explanations, implications, pros and cons, and illustration using valid examples, which are all critical for developing strong foundations of subject matters. Being in undergraduate means a student should build on the foundation of degree specialisation. To achieve this, there is no other better way but to read textbooks or e-books (as long as it is a published subject related book).

My philosophy is very simple. If someone want to think out of the box, this person should fill up the box with content before thinking out of the box. Think out of the box doesn't meant must go away from the box and never come back. A great mind can think out of the box only if this person has gained significant knowledge inside the box. If want to go to the world wide wide to look for answers for your studies, first thing to do is to understand the basic subject matters from textbooks, which are dedicated for teaching the subject purpose. This is the reason why textbooks still exist today (for a reason).

Top 5 Mistakes in Assignment

When you are writing for an academic assignment, you need to comply with the standards and some criteria set by the examiner. Many students knows about these but somehow, still allow the mistakes when submitting the final work.

Mistake #1

Never make full use of the subject main readings (textbooks) as the source of reference. With some common sense, one should see the need for using main texts as the fundamental of attempting assignment for a specific subject. Area like definition and concept should be from subject main texts rather than from www.

Mistake #2

Never understand the scope of the question and the requirements but rely on few keywords from the question to determine the direction of assignment. End up, answer given contain a variety of explanations for every keywords from the question, but not serving any purpose as per required by the question.

Mistake #3

Rely on limited source of references and the entire answer skewed towards these few references topic instead of the assignment question. This often resulted either plagiarism, or ambiguous answers that are irrelevant to the assignment requirement.

Mistake #4

Never provide in-text referencing such as citation or quotation in the answer. All justification using statistics, concepts, incidents, models or diagrams in the answer has to be cited based on the references provided at the end of the assignment. Failed to provide proper referencing for assignment will result in poor justification or making claims without supporting facts (fallacy).

Mistake #5

Never check the work before submission. This is the most basic thing to do when submitting an assignment but many take it for granted. Poor grammar, wrong used of punctuation, no paragraphing, inconsistency of font type and size, and incorrect spelling may result in confusion and ambiguity of explanation. Also, it shows that the student failed to show basic attribute of a scholar, mainly on writing skill and respect the subject assignment.

How about you?

Are you one of the student who allow such mistakes like the above to exist in your assignment? Be critical and responsible on your studies and don't give yourself any excuse for such mistakes to happen in your studies. If these become a norm and you think it is acceptable, what will happen at the workplace then? Disasters!!!

The Students in 2013

Ever wonder an undergraduate student study nowadays? When I was in college, we were told to read lots of books, journals, trade publications, magazines and newspaper. Most of these materials can be found in the library. As a student, I cannot afford to purchase these study materials and have to read it at the library. I belief most of us who has gone through your undergraduate life in the 80's and 90's knows what I am referring to.

We don't have high speed Internet, and even to use e-publications, I need to login via VIrtual Private Network in the college. With the limited Internet speed, everyone have to wait for their turns to search for e-journals. At that time, my lecturers used to help us to source of relevant journals and share with us in the class. The moment we got the articles, we were very excited and read it immediately, hoping that we can catch up with our studies by reading more.

It was like a privilege to be able to study for a degree programme for me as I have chosen to study in private higher institution and taking a UK degree. At that time, I was hoping to complete the course within a specific time and prevent from money wasted unnecessarily. As what I can remember, there were lots of reading and practicing of answering case studies and essays.

When we got our test, exam, and assignment results, we were so eager to find out what went wrong and reflect on our work for days. We even work in groups to identify our weaknesses and make sure we know how to minimize the mistakes in the next assessment. We feel so glad to hear and/or read comments from our lecturers so that we can reflect on it and know more about ourselves.

Today, as an educator, I try to replicate my lecturers' efforts to teach my students, hoping that they will learn more and gain better knowledge than us in the past. However, things has changed. I was really shocked when I got to know that many students now don't read textbook, even the main text for a subject that the student is taking. What they read to prepare for exam? Slides for each topics given by the lecturers. How about references for the assignment? Not textbooks, but google for keywords and from various webpages, including slideshares, wiki, etc.

Thanks to the development of the Internet edge, students attitude towards education is no more the same as in the pass. Many might be thinking that education is just merely a paper for them to show to the company when they are applying got a job with higher expectation. I am not referring to all the students out there, but some whom I taught recently. The want fast, easy, simple and no hassle learning experience. Basically, they expect to spend minimum time on studying so that they can enjoy their own lifestyle. As long as they attended the classes every week, it is considered as they study hard. Most of them just for to the library in group for chatting and satisfying social needs.

How they see the assessment? Next post, I will share more of my experience.