Recently, I read some blogs mentioning on how hilarious Starbucks staffs misspelled the customer names on Starbucks cups. Some even make fun of the staffs and telling others how angry they are for misspelling their names.
Personally, I think it is so unfair to put the blame on the staff and making fun of them. It is just a courtesy that they want to greet you by your name and put a smile on your coffee cup to cheer you up. I belief that it is not the staff who are poor in literacy or failed in their job to get your name correctly. There can be many causes to this problem, and one of the main causes, the customer!
Try to imagine you are working throughout the day and serving many customers (you know how good is Starbucks business). When you have to take the customer orders correctly, with so much of customisation allows for your cup of coffee, and to make sure you charge accordingly; the task of a cashier is not as easy as you think.
Meanwhile, Starbucks is an international coffee brand. Customers who visit Starbucks come from all around the world. With such diversity, spelling the customer name can be much more difficult. Even in Malaysia, we may speak in English but with different accent.
Lastly, your name can be so special that not everyone can easily spell it out correctly. I have seen many unique names before and it is really difficult to read or to spell it.
So, try to be understanding and appreciate their good intention to ask for your name. Why not tell them your name properly, maybe spell it out for them, or give them a simplify version of your name. So far, I don't have any problem with my cup of coffee.
Showing posts with label Language. Show all posts
Showing posts with label Language. Show all posts
Friday, February 14, 2014
Thursday, January 16, 2014
5 Things You Shouldn't Do in Office!
Sometime, you may done something in office that may cause others to feel uncomfortable. You yourself may not realise it (for some morale reasons), but please...have some social responsibility and think about other colleagues feeling!
#1: Having hot food at your workstation
Hot food can be hot and tasty but it is only for you. Please be reminded that there are many other people around you whom might be very busy at work and yet to have time to eat. Don't you think it is annoying when you are eating happily in the office where other colleagues tries to concentrate at work?
#2: Slurping when you are enjoying your delicious meal (especially in the office)
Again, if your food is so tasty, you don't have to show it and make everyone hear how you are enjoying your meal. Don't give yourself excuses that you are imitating the Japanese, trying to show respect to the chef that you enjoy the noodles by slurping...(when you are not a Japanese, and not having ramen).
#3: Do not burp out loud as if you are so satisfy with what you had for breakfast, lunch or dinner.
It is disgusting when suddenly you hear your colleague burping in the office. Won't you?!
#4: Talk on the phone with other language/dialects (not official language in your workplace) - and speaking out loud like you are at home (maybe)
Please note that you are not a director or manager who has your own room in the office. So, if you are working in an open office and there are other colleagues around you, please talk with a low voice or walk out from the office to talk to your family, supplier, friends, or whoever you wish (that are not related to your work). Have some RESPECT to others please!!!
5#: Don't laugh and chat so loud in the office (like how you talk on the phone) - in other language/dialects that are not the official language at work.
Annoying!!!!
#1: Having hot food at your workstation
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| Hot Food!!!! |
#2: Slurping when you are enjoying your delicious meal (especially in the office)
Again, if your food is so tasty, you don't have to show it and make everyone hear how you are enjoying your meal. Don't give yourself excuses that you are imitating the Japanese, trying to show respect to the chef that you enjoy the noodles by slurping...(when you are not a Japanese, and not having ramen).
#3: Do not burp out loud as if you are so satisfy with what you had for breakfast, lunch or dinner.
It is disgusting when suddenly you hear your colleague burping in the office. Won't you?!
#4: Talk on the phone with other language/dialects (not official language in your workplace) - and speaking out loud like you are at home (maybe)
Please note that you are not a director or manager who has your own room in the office. So, if you are working in an open office and there are other colleagues around you, please talk with a low voice or walk out from the office to talk to your family, supplier, friends, or whoever you wish (that are not related to your work). Have some RESPECT to others please!!!
5#: Don't laugh and chat so loud in the office (like how you talk on the phone) - in other language/dialects that are not the official language at work.
Annoying!!!!
Labels:
Attributes,
Good Practice,
Hot Food,
Language,
Menace,
Morale,
Office,
Professionalism,
respect,
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